Information Collected. Royal collects personal information from you (for example, your name, postal address, email address, and other data) when you provide personal data through our Website. The Website generally collects personally identifying information with your specific knowledge and consent. For instance, when you email us or complete a “contact” form, you are asked to provide information such as your email address, name or phone number. Optional information also may be requested. Royal does not sell the email addresses of its customers. Royal may collect and store additional usage information such as where, what and when you are searching. Information about your use of Royal products and services may be aggregated or otherwise de-identified for business and marketing uses by us or by third-parties. Royal reserves the right to use information gathered by it for any and all purposes.
Third-Party Access. We allow access to our database by third-parties that provide us with services, such as technical maintenance and search software, but only for the purpose of and to the extent necessary to provide those services. There also may be occasion when we are legally required to provide access to our database in order to cooperate with investigations or other legal proceedings. In those instances, the information is provided only for that purpose.
Use of Information. Your information is stored in a secured database and is used for purposes of providing you with information requested by you, providing for a follow up with you in connection with our products and services and as a part of our mailings and solicitations to prospective customers. The information you provide also may be utilized for market research purposes. Please note that all email that originates from us will either display the www.royalchemical.com domain name.
Unsolicited Email (SPAM). You should be aware, however, that unscrupulous marketers can sometimes “harvest” your email address directly from your computer or another person’s address book or even obtain your email address through programs that automatically search web pages and email traffic for email addresses. Royal also may disclose or exchange with others information you have provided to us if we believe that the law requires us to do so or if it is necessary to protect the rights or property of Royal, our affiliate companies, our staff, or our users.
Do Not Track. Royal does not track its Website users over time and across third-party websites in order to provide targeted advertising. Royal therefore does not respond to Do Not Track (DNT) signals. However, some third-party sites do keep track of your browsing activities when they serve you content, which enables them to tailor information that is presented to you. If you are visiting third-party sites, you should become familiar with the site’s tracking policies. Royal makes no representations and accepts no responsibility for the tracking activities of any third-party. Royal may keep track of technical information about your computer or mobile device, such as the browser type and version, browser plug-in types and versions and operating system of your computer; the Internet Service Provider (ISP) or other provider you use to access this website, links on this website and certain of our services; and your internet protocol (IP) address, location and time zone setting. To help us understand the use of this website by users, improve your site experience and aid us in marketing and managing this website and our services, we may also collect information as to how you were directed to this website and our services, how you navigate around them, what products or services you browse, which external websites or links you access from this website. This information may be used, among other things, in the reporting, marketing and analysis of this website and its services and features and may be shared with our affiliates, suppliers, providers and/or their and our respective agents and contractors.
Security. Royal will use reasonable precautions to keep the information disclosed to us secure and not to disclose such information to any third-parties. However, we are not responsible for any breach of security or for any actions of any third-parties that may receive the information. Access to your personal information is limited to people who need it to do their job. For example, if we need to mail something to you, we must share your name and address with a direct mail company. We limit such third-parties in their access and use of your personal information. We cannot guarantee the protection of information against interception, misappropriation, misuse, or alteration or that your information may be disclosed or accessed by accidental circumstances or by the unauthorized acts of others. We have no control over the security of other sites on the Internet you might visit, interact with, or from which you buy products or services.
IP Address. Your Internet Protocol ("IP") address is usually associated with the place from which you enter the Internet, like your Internet Service Provider, your company or your university. We may use your IP address to help diagnose problems with our server, gather broad demographic information, and administer our Website.
Royal Chemical Company, Ltd.
1755 Enterprise Parkway
Twinsburg, Ohio 44087
Effective March 19, 2018